Why does classical music care about reviews instead of audiences?

This year I was at a pre-concert drinks thing for an orchestra. While I was there, I overheard this conversation between a donor and the CEO of the orchestra that went something like this…

David Taylor

Arts Entrepreneur | Consultant | Presenter

One of the leading entrepreneurs in the world of classical music, David Taylor has built his career on a dynamic and energetic approach to bringing innovation to the arts, leading him to be named on Forbes 30 under 30 Europe 2018 list

https://www.david-taylor.org/about
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I asked AI to program an orchestra season… this is what it did

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Orchestras are looking for answers in the wrong places